Ashrafs Salon is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our salon or use our services.
Effective Date:  12 Sep.2025

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you book an appointment, receive services, or contact us. This information includes:

• Contact Information: Name, telephone number, email address, and physical address.

• Booking and Service Details: Appointment history, service preferences, and feedback on services received.

• Health and Safety Information: Details concerning allergies, skin conditions, medical sensitivities (e.g., pregnancy), or any pre-existing conditions relevant to the service you are receiving (e.g., coloring, waxing, or skin treatments). This is collected solely for your safety and optimal service results.

• Payment Data: Transaction details, method of payment, but we do not store full credit card or debit card numbers.

2. How We Use Your Information

The information we collect is used primarily to provide you with the best possible service experience, including:

• Service Delivery: To schedule, confirm, and provide the services you have requested.

• Communication: To send you appointment reminders, service updates, and respond to your inquiries.

• Personalization: To tailor future services and recommendations based on your service history and preferences.

• Marketing: If you have given your explicit consent, to inform you about promotions, special offers, and new services.

• Safety and Health: To ensure services are performed safely and effectively, particularly for chemical or skin treatments.

3. Disclosure of Your Information

Ashrafs Salon does not sell, rent, or trade your personal information to third parties. We may disclose your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as appointment scheduling software providers, IT support, or payment processors. These parties are contractually obligated to keep your information confidential.

• Legal Compliance: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend the rights or property of the Salon, or protect the safety of our staff and clients.

4. Data Security and Retention

• We use administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, or destruction.

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request the correction of any incomplete or inaccurate data we hold about you.

• Opt-Out: Opt-out of marketing communications at any time by contacting us or using the 'unsubscribe' link in any marketing email.

6. Third-Party Links

Our Services or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any site you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our premises or on our official online platform, and the 12 Sep.2025 at the top of the policy will be updated. Your continued use of our Services after the changes take effect signifies your acceptance of the revised policy.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Ashrafs Salon

• Address: SHOP NO. 12, 13, Geeta Arcade, Station Rd, opp. GURUKRIPA HOSPITAL, nr. ST JOSEPH CHURCH, Sheetal Nagar, Mira Road East, Mumbai, Mira Bhayandar, Maharashtra 401107

• Phone: 9137358609

• Email: ashrafscissorhands@gmail.com